The Latino Community Association has four offices in the Central Oregon region, Bend, Redmond, Madras, and Prineville, open to serve the needs of the Latinx Community. Clients visit the offices with various different needs, from ITIN renewals, to translation of documents, to housing support, employment assistance, and many other topics. We are looking for volunteers who are willing to support the Client Service Specialists and the Office Managers with client needs. Hours are flexible within working hours, feel free to sign up for one day out of the week or more.
Start Date: After September 10, 2026
RESPONSIBILITIES:
Greet walk in clients and discern the purpose of their visit (record on form)
Answer phones: Check voicemail and record messages (use form)
Make phone calls to clients with follow up or appointment reminders
Make copies
Inform clients about LCA services while they wait.
Enter service information into our Apricot database including new client profile creation
Other tasks as requested by client services coordinator
LEARNING OBJECTIVES:
Volunteer will develop an enhanced professional skill set, interact with LCA staff, clients and supervisors and contribute to other projects as needed.
Volunteer will learn data collection and data management methods for program development and reporting.
Volunteer will learn to translate documents.
REQUIREMENTS:
Fluency in Spanish desired.
Excellent communication and organizational skills.
Attention to detail and procedure.
Ability to work independently and take initiative.
Knowledge or ability to learn online databases.
Computer literacy, preferably with PC systems.
If you have any questions, please feel free to contact the Volunteer Coordinator at volunteer@latca.org or text (541)-633-6712.
